Welcome to Asana Furniture (operated by PS VENTURES). By accessing or using our website (www.asanafurniture.com) and services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

1. Definitions

• “Company” refers to PS VENTURES, operating under the brand name Asana Furniture.
• “Website” refers to www.asanafurniture.com.
• “User” refers to any individual accessing or using the website or services.
• “Services” refers to rental and delivery of furniture and related products offered by Asana Furniture.

2. Eligibility

To use our services, you must:

• Be at least 18 years old.
• Provide accurate and complete information during the order process.
• Agree to comply with these Terms and all applicable laws.

We reserve the right to deny service or cancel orders if we detect any violations or fraudulent activity.

3. Orders and Payments

• Order Placement: Orders are confirmed only after payment is successfully processed.
• Pricing: Prices listed on the website are subject to change without prior notice.
• Rental Duration and Usage: Furniture rentals are provided for a standard duration of 6 hours unless specified otherwise at the time of booking.
• Taxes and Fees: All applicable taxes are calculated at checkout.
• Payment Methods: We accept direct online payments.

Note: Orders may be canceled by the company in cases of unavailability or pricing errors. Refunds, if applicable, will be processed within 7 business days.

4. Rental Terms

• Furniture Use: Items must be used as intended, without modifications, damage, or misuse.
• Rental Period: Rentals are provided for the specified duration (usually 6 hours), and extensions are subject to approval and additional charges.
• Return Condition: Items must be returned in the same condition as received, barring normal wear and tear.
• Damage or Loss: Users are liable for any damage, loss, or theft of rented items. Repair or replacement costs may be charged.

5. Delivery Policy

• Delivery Charges: Charges will be determined only after the order is placed, based on factors such as distance and quantity of items.
• Delivery Timeline: Estimated delivery timelines will be communicated once the order is confirmed.
• Failed Delivery Attempts: Additional charges may apply for re-delivery if the user is unavailable at the scheduled time.

6. Installation Services

• No Installation Provided by Default: Installation services are not included with delivery. Customers requiring installation must make separate arrangements at their own expense.

7. Cancellation and Refund Policy

• Order Cancellation: Users may cancel orders within 2 hours of placing them for a full refund.
• Late Cancellations: Cancellations after 2 hours or dispatch or delivery may incur charges.
• Refunds: Refunds are processed within 7 business days after cancellation approval.

8. User Responsibilities

By using our services, you agree to:

• Provide accurate and updated information.
• Maintain the condition of rented furniture.
• Use the furniture responsibly and avoid illegal activities.
• Notify us immediately in case of any damage, theft, or issues.

Failure to comply may result in penalties or legal action.

9. Intellectual Property

All content on this website, including images, text, logos, and designs, is owned by PS VENTURES and is protected under copyright laws. Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

10. Limitation of Liability

Asana Furniture shall not be held liable for:

• Any indirect, incidental, or consequential damages arising from the use of our services.
• Delays or failures caused by events beyond our control (e.g., natural disasters, strikes).
• Loss or damage caused by improper handling or misuse of furniture by the user.

Our maximum liability, under any circumstances, is limited to the amount paid by the user for the services.

11. Termination

We reserve the right to terminate or suspend access to our website or services without notice if users violate these Terms or engage in unauthorized activities.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Kolkata, West Bengal.

13. Changes to Terms

We may update these Terms periodically. Changes will be posted on this page, and continued use of our services implies acceptance of the updated Terms.

14. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

• Company Legal Name: PS VENTURES
• Address: 107/1 Park Street, Kolkata
• Email: admin@asanafurniture.com
• Website: www.asanafurniture.com